comebackjimmy
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Hi ComebackJimmy - when Barclays and Starling did an NCA check on your accounts and froze them - how long did it take before you got your money back?
Were you asked to close your accounts and did this impact your credit score?
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Hi,
Thank you so much for your reply, it is ever much appreciated. It has been over a week now and still no access to funds or any news.
the funny thing is, they have added interest of on my life savings, so now my savings account reads "-£499,964.13" as opposed to -£500,000.00
Called the bank yesterday just to see if I could hurry it along, they could give me no answers but the fact that complaints will get back to me soon.
Absolutely aghast. I do have other banks, but it was my life savings that were tied up in this and I needed access to the money last week for a house deposit.
I agree with you - and all I can do is wait I guess. I hope I do not get a fraud marker (my biggest worry) , and did you have to prove any cash deposits in terms of proof of income?
Many Thanks,
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Hi ComebackJimmy
It has been over 3 weeks now, still waiting (15 working days). The complaints called me and said they could not tell me anything until the investigation has completed - STILL.
Is there anything I can do in the meantime? I am so stressed about this, should I try writing to the NCA?
Barclays have not sent any letters to my residential address, and I confirmed this with the complaints team. I am hoping I do not have to prove funds as this just seems like it would take a million times longer for me to get my life savings back
The financial ombudsman will take far too long to get any action from.
Is there anything I can do?
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