Thanks so much for all your help. I got the confirmation of the CCJ through today. Really not sure what to do now...

This is my frist time dealing with any thing like this and I feel a bit out of my depth. I started procedures against Cash4Phones some time ago but have heard nothing from them. This is what's happened so far:

 

Issue date: 29/10/2013

 

I sent in my iPhone 4 to Cash4Phones,

promised between £130 and £140. I was instead

then quoted £54.60 due to 'excessive wear and

tear.' However, the phone was spotless and

could have been sold 'as new' quite easily. I

Googled feedback from the company and it

seems that this is standard practise. I

argued and it was eventually raised to £100.

I accepted, albeit begrudgingly. Apparantly

that is standard practise too.

 

I spent hours on hold over a spread of 3

days. My mobile and home phone bill increased

by £52. Sometimes, the phone would be picked

up, someone would burp loudly, and then put

the phone down again, or pick it up and just

put it straight down again. I then had to

ring again and go back on hold.

 

I recived a cheque for £100 after 23 days

instead of 10. I am hereby claiming my phone

bill, plus the difference between the

original quoted price of £130 and what I

actually recieved.

After waiting a month, there has been no defence and so a judgement by default was issued on 29/11/2013. There has been no reply to this as of 03/12/13.According to MCOL, the only option I have now is to issue a warrant, which would cost £100. At this point, they owe me £107 so that seems a bit pointless.

 

I used this address:

Cash4phones

 

15 Gateway Mews

 

Ring Way

 

London

 

N11 2UT

...but how do I know that's their offices? It could just be their warehouse or whatever.

 

 

I am in receipt of ESA and cannot really afford this easily. I suffer from mental health issues which complicates things. (Schizophrenia, depression, post-traumatic stress)

 

What to do? Thanks so much in advance.