signed! the wonga one actually upsets me, its on the radio every ad break when i work, even at work i cant get away from these people. ban ban ban

Hi,

I have a DMP in place to pay of my stupidly borrowed payday loans, due to health issues i missed a payment, i arranged for my partner to take over my account so it doesnt happen again and i offered to increase my payments with Stepchange to make up for the missed payments. I wrote to all the creditors and the only one i had issue with was wonga, this was their reply:

Hi

 

Thanks for your recent letter describing your circumstances.

For us to fully understand how your circumstances may affect your financial situation, please ask your health or social professional to complete the attached form. This will help us take the relevant mental health problems into account when making our decision. We’ve sent you this form because you indicated your mental health problems affect your ability to repay.

For 38 days starting today we’ll stop trying to collect any money related to the loan and we’ll freeze interest. This 38 day period should give enough time for the attached paperwork to be completed and sent back to us.

We look forward to hearing from you soon. Thanks again for telling us about your situation.

Best wishes,

Customer Care

Wonga.com

0800 316 6745

thanks for any help

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