https://www.northamptonchron.co.uk/news/people/faulty-ticket-machines-at-private-northampton-car-park-hand-out-fines-to-customers-who-paid-for-all-day-stay-1-9129674
Unfortunately they continue to use the word 'fine', several times I have written to correct the paper on this point.
It is interesting that the office mentioned is the Bulk claim centre that originates those within this forum and is the home to Mcol!!