just going to start the process now mate. they seem a right pain

Any updates mate

Im watching with interest to how they respond to yours before I submit mine,

Anymore updates mate

Cheers mate, appreciated

nope

Just about to start mate. do you have a copy of the cca letter you sent them by any chance? thanks

Have you had any response back from them yet?

Just an update,

Lee emailed me last week saying he would ask Lowell to write confirming this for my records and also that he would ask lowell regards compensation, nothing regards vodafone doing either of these things.

Please double check your credit file just in case. VF are very quick at marking defaults without doing proper checks first.

 

As for VF passing this on again, a substantial Gesture of goodwill is in order.

 

Hopefully lee will see this and act but I would also put in a formal complaint in writing and sent by snail mail (signed for delivery) That way, if they screw up this time, you can also go to the regulator OR sue their arses.

Lee has obviously again confirmed that lowels will no longer bothering me after their investigatiion, I replied to Lee with the following through email:

Thanks for that Lee, can I please have this in letter form confirming this from both yourselves and Lowells, also like silverfox said on the forum I think I should be due some financial compensation for this complete farce as a gesture of good will for all I have had to put up with through these years every time I move home,

I look forward to your response.

regards

Amanda

Hi Lee,

Thank you for that, I just messaged you, my flight leaves at 3pm and I would like this sorting before i go away,

Thanks

Amanda

Thanks Silverfox

Lee,

I'm on my holidays now for 2wks, just about to set off to the airport, I expect to see that you have sorted this mess for good by the time i return, thank you, Amanda

Thank you silver fox, its every time I move home it crops up again

I just send lowell this email:

Dear Sir,

I'm contacting you in reference to a letter I received by you dated 15/08/14 in reference to a vodafone debt you're so desperate for me to pay for someone just because they have the same name as me, I cleared this up with Vodafone and they where happy that I wasn't the person of whom owes this debt.

when vodafone first contacted me in june 2011 at ******* *** scarborough North Yorkshire Yo* ***, I proved to them and they agreed I wasn't the person they were looking for, then I then moved house to *** *********Scarborough North Yorkshire YO** *** in April 2012, then I hear from you again in may 2012 at the then new address bothering me again about this debt that isnt mine,

Now fast forward to Aug 2014 and here we are again just because I moved home again to ** ******* *** Scarborough, north yorkshire yo** ****

I look forward to you emailing me back confirming this case is now closed and returned to vodafone, no doubt they will be contacting you also about this because I have contacted them again today also about this complete and utter farce,

Anymore of this harassment and I will take my own legal action as I'm sick of this bothering me every time i move

yours very annoyed

Hi Lee.

I'm very annoyed to say the least, I moved house about 4 months ago now and I have just received a letter from Lowell at my new address, it states the following;

Dear miss *****

We're contacting you about an account that we have purchased from vodafone which was opened on the 18/02/10, vodaphone have sold us the account to us as there is an outstanding balance which they have been unable to recover, this may be because vodafone did not have your up to date address details and therefore you were not in a position to discuss the account with them.

We have used the services of a credit reference agency and they have provided your address to us, therefore we would like to confirm the information we hold is correct and up to date,

I've just read over this thread again and i see it was lowell who bothered me before, I trust you will contact them and put them straight on this matter please, otherwise I guess I will have to take some legal action of my own no doubt.

Thanks for that Lee, I look forward to your response

Hi scarborosmoggy,

 

I'm sorry to hear that this matter has arisen again but thanks for making me aware.

 

I'll naturally get this investigated further and get back to you as soon as possible.

 

Thanks,

 

Lee

 

Web Relations Team

 

Vodafone UK

I just came back off holiday and this was in the post, I will have to check my file, come on Lee sort this out

Hi Lee,

Can you please explain to me why this debt that I have proved to you and had confirmed by you as not my debt arose it's ugly head again? Why has this debt been sold by you to Lowell and why have you given them my details when you know the debts not mine.

I'm very annoyed about this, I look forward to your response on this matter

Hi scarborosmoggy,

 

Thanks for updating your thread with confirmation of the outcome of our investigation into this matter.

 

In regard to your credit file I'd say that there shouldn't be any problems at all especially if you've been successful with any applications for credit since the dates I stated in my initial email to you. However, if you'd like to check to be on the safe side I'd understand.

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

''Written Off'' more like flogged off to

a DCA a long way down the food chain

more like:madgrin:

No chance, the dca's will be sent on their way

I've just had 3 accounts written off by them after receiving the same letter as the OP, I did not accept their fob off in the letter about the recent court cases

I can't actually believe you are paying them anything! (*sigh*)

Why do you say that?

Yes, they have now accepted a 12 month offer on a payment i can afford and have indicated that they will review at the end of that period. If i cant afford to increase then, they are suggesting referral to a debt management company. What do you think?

How much did you get them to accept? And what sort of letter did you write to them?

Not 100% sure think it was a paper agreement, but they cannot trace it.

Any update on how this has progressed or is progressing mate

Debt has been confirmed as not mine by Lee, very wrong that all them phone bills were posted out to me though, just because the person has the same name as me though.

They've just SOLD the very account to Lowells.