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  1. Most definitely I would be logging 'everything' in date order regarding the FOS blunders along the way.

     

    I have been doing this for several years and had manifold wins regarding FOS compensation, which now goes into 4 figures. They made numerous erroneous decisions along the way and I marked all their unprofessional errors.

     

    The last was a complaint against an insurance company. The original FOS adjudicator was so thick that he said that it was not even PPI – he was dead wrong and I proved it. So later I not only won nearly 2 grand in PPI redress but also gained 2 amounts of comp off FOS totally 450 quid.

     

    That was just ONE case. I have lots of others like this. FOS like to show a hardliner front at times, yet if one bothers to dissect that they are doing and the blunders made they frequently back down like little cowards.... Take it all the way to the Independent Assessor (who kicks in after they have run out of excuses to help you) if you have to.

     

    I would like to one day present a write up on this lot, but I am a professionally writer and currently working silly hours on several books so I just do not have the time. Good luck! ;-)

    • Haha 1
  2. Yes, basically speaking going to FOS can be a total waste of time for the desperate consumer. If you are trying to get them to agree that the scribble on an illegible sheet of Dark Age parchment that does NOT hold you name on an is an unlawful agreement under UK law then forget it. They will say tough luck – pay up mate and back the corrupt banking system every time.

     

    However, they can and do make enormous errors and I have taken a great deal back in compensation from them for their arrogant blunders. One of the most recent was when a cocky adjudicator stated firmly that I should go away as the PPI I was rightly claiming from a reluctant bank was in fact not PPI at all. I hit him with several, less than pleasant letters, and he sent the complaint off for review. His team gaffer agreed with me, clipped him behind the ear-hole and awarded me with 200 quid comp.

     

    I have complained many times against pathetic adjudicator opinions and won a great deal of compensation. I have also moaned about the length of time it has taken them to deal with complaints and won comp for this also.

     

    And they have no right to phone you if you request otherwise. So tell them not to. I won comp for this also after unwanted calling.

     

    The mottos is; ‘DO NOT’ give up and keep escalating the issue at hand. It’s a knack but it does pay well once you get it together…

    Hope this helps a little..

  3. May I ask..is this a sincerely all singing and dancing 'enforceable debt' - just wondering?

     

    Oh and yes............... the DCA in question brought the following to mind..

     

    MacKenzie Hall hauled up over debt collection tactics

     

    APRIL 21, 2009

     

    Debt collection firm MacKenzie Hall has been told to clean up its act.

     

    An investigation by The Office of Fair Trading found that "some of its business processes failed to meet satisfactory standards".

     

    Now MacKenzie Hall, based in Kilmarnock, Ayrshire, must not pursue a debt where it has been notified in writing that there is reasonable cause to believe that the debt is in dispute.

     

    I hope this helps a little and good luck.

  4. Our car chap just agreed with us that it would have been the heat and sign doing this. Not worth spending much on it though as the car aint worth much .

     

    No response from the firm either again so....

     

    Looks like they can get away with this then without challenge.

     

    Is the OFT the place to moan to about this then?

  5. Not being any form of expert!

     

    But it looks to me like the the magnetic sticker has been sitting in direct sunlight and the heat has damaged the laquer

     

    T-cut won't fix it i had an old Merc with damaged laquer nothing you can do IMHO its either a respray or get another door jobby!

     

    Reckon this is more like it...as the same that was damaged was in fact the side that the sun touches most.

     

    But I wish the firm would have told us this before the damage was done.

     

    I think it is wrong that other folks may be suffering the same too unknowingly...

     

    I would like to see a call for others who have had this problem.

  6. We bought some of the magnetic door advert signs and they have left a mottled white square on the door.

     

    The firm were initially unhelpful and gave this advice

     

     

    We have received your request for assistance and we are sorry for the inconvenience.

    We have thoroughly tested the magnets and have included the Care and Maintenance instruction along with them as well as on our website. Unfortunately, the problem that you are describing is a

    condition that arises for one of the following reasons, which are explained on the instructions:

    i. The car door magnet being left on the car for too long, causing condensation to build up behind the magnet during that time between the magnet and the car door, or

    ii. The car door magnet being put onto the car too soon after a paint, clear coat or wax job, where the paint, clear coat or wax wasn’t completely cured (instructions explain 90 days for paint, 60 days for clear coat, 2 days for wax)

    iii. This condition will disappear over the next 3-4 weeks as the area dries out. In the interim, we are not responsible for this condition occurring, as it does not occur when the product is used according to the terms and conditions provided both on our website and with the product.

     

     

    We challenged this and they next asked us to send them a photo of the damage.

     

    Now they are asking us to send it to USA address (they never gave as email) real fob - off it seems...

     

    I have mentioned OFT and further advice if they don't pull their finger out.

     

    Any other organisations I can use herein?

  7. Maybe a plan to see if the agreements are enforceable hey? I was pestered by RC for months yet the agreement was unsigned and basically crap. Therefore I welcomed legal action and gave them nothing. They set their solicitor on me and after more sabre-rattling and me asking for unfair charges plus interest refund they closed the account. RC like to shout at folks but try shouting back and they get edgy. I reported them to all to OFT and other regulators too. Good luck.

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