This topic was closed on 11 March 2019.

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This topic was closed on 11 March 2019.

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This topic was closed on 11 March 2019.

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This topic was closed on 09 March 2019.

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This topic was closed on 09 March 2019.

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This topic was closed on 08 March 2019.

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This topic was closed on 03/08/19.

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Well done you!

All done and dusted.

Told them in my LBA:

• I wanted the account closed with immediate effect, and to let me know where to send the cheque book and debit card.
  
• Remove the adverse data registered on my credit report.
  
• Any consent I gave them to process data when I opened the account is now withdrawn.
  
• By agreeing to close the account, they also agree to cease processing my data.

They replied accepting all my requests and have confirmed that the refund will be sent to my new bank account. Though they did have the cheek to say thank you to me accepting their offer....yeah really!!

Anyway, I checked my credit report, and the late payment information has indeed been removed, though they did say that they will correct and remove all references to the account - so we shall see if it eventually disappears. Either way, i'm not fussed, so long as they removed the late payment info - which they have done.

It may be unenforceable until they find the application form. The absence of an application form is not the only evidence required to show that you agreed to use a financial product.

You should not view the absence of the application form as a means of avoiding to pay a legitimate debt.

*giggle* Hello!

Right then, hostilities have re-commenced with this lot. Seems they expect me to keep paying them £50 per month for the priviledge of having an account with them that I no longer use.

Partial offer of £110 accepted with the threat of court acion if the full amount of £210.60 is not paid. Have also checked credit report and they have had the cheek to add late payment info. When will they ever learn?

LBA requesting 3 specific actions typed, in envelope and awaiting postage as we speak.

Excellent News!

Well done!

Just popped in to say hi!

LOL @ Dayglo & Ardvark....

I'll bring the cheesecake, someone else can bring the cream