Sorry I wasn't clear renegadeimp. Customers don't need to call back. Where an SAR is required, please ask for this and the advisor will raise a Customer Rights request there and then. This will go to the ring-fenced team I mentioned who will sort it out within the timeframe I've outlined. This will be quicker and cheaper than before GDPR came in. Hope this explains a bit better renegadeimp and have a good weekend. Malc

Sorted! I received a refund for the overpaid council tax with no issues. Thanks a million for the help.

People are confusing two things here. 1. There is the ablilty or otherwise to charge the fees for entering the different stages of the Schedule 12 process and 2. the ability or otherwise to take control of goods if the Notice of Enforcment has not been sent to where you usually live. The two fees involved so far are as below. You can see from the description of the stages in regulation 5 of the Taking Control of Goods (Fees) Regulations 2014 that the stage has a specific start point and from regulation 4(3) that the whole stage fee is due before all the parts of the stage have taken place.:- The £75 Compliance stage fee and that

So sorry to hear about your wife's death. In the awful circumstances of your wife being killed I can see how researching the law on this was not your first priority. But it might be helpful to note that even if this debt does exist you personally are not legally liable for repaying it and cannot be sued in the county court. Nobody is responsible for or obliged to pay their spouse's debts. (Unless you had formally guaranteed the debt, which is not the case here.) As for the payments you have already paid, if your b-i-l claimed this showed you accepted liability for the debt you'd have a strong defence. You would say, correctly, tha

https://www.consumeractiongroup.co.uk/forum/showthread.php?490276-F1RST-Parking-windscreen-PCN-Royal-Holloway-University-**WON-AT-POPLA**