https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/
Template used to request a copy of your credit agreement.There is a statutory fee of £1 - which can be enclosed as a postal order or cheque and the request should be sent by Recorded/Special delivery - It should be sent to whoever OWNS the debt, the timescale for providing this is 12+2 WORKING DAYS. If it is not sent within this timescale they are in default of your request.
