1 GENERAL   1.1 This website is owned by Reclaim The Right Ltd, 923 Finchley Road, London, NW11 7PE, and operates under the names Consumer Action Group, National Consumer Service, Consumer Forums, Debt Action Group and Bank Action Group. It will be referred to here as "The Group".   1.2 Please be aware that all advice on this website is provided informally by concerned volunteers.   1.3 The Group holds out no particular expertise or qualification.   1.4 Th