Please will you visit the thread relating to a claim against DPD in respect of the contract which was made through Packlink. In particular visit this post and download and read the attached document. To post down from there, there is another attachment which I think is called "query.pdf". Download that and read that. Visit the Packlink site and also the DPD site – and try to find the equivalent documents which relate to your contract with Packlink. They will probably be iden