First off, thanks for this great resource, it is fantastic and I (and I'm sure many other people) really appreciate the work that you do.
To keep a long story short, I sold my laptop on for £600, dropped it off at an Evri drop-off site (pickup confirmed on their tracker) and then it went missing.
Went through the rigmarole of going to Evri's support to chase, being directed to Packlink who investigated and they admitted that the package had been lost. Packlink subsequentl