Happy holidays everyone,   Thank you for all the information on this forum, it has been extremely helpful over the years!   My recent issue is pretty much identical to  , however I’m reaching the small claims stage and would like to clarify some things before I go ahead and start the claim tomorrow.   Some details about my situation, on 3/11/2022 I sold an item on eBay for £99.99, used Packlink/Evri to get it sent off to the buyer.   On 7th Nov the p