Sorry to drag up an old thread....
I'm in the same situation, now it's almost 3 months and no refund. At what point should we be looking to escalate this and with whom - @ofgem?
Sorry to drag up an old thread....
I'm in the same situation, now it's almost 3 months and no refund. At what point should we be looking to escalate this and with whom - @ofgem?