Citroen C4 automatic faulty - - IG Motor Group in Manchester - **refunded - eventually**
Hi,
I bought a Citroen C4 automatic second hand from a motor group dealership.
The car has a rotating grinding noise at certain speeds and shudders at around 70mph. I took it to my local garage and they initially thought it was the drive shaft but wasn’t. They said the fault is in the gearbox.
The car has a 30 day gearbox and engine warranty. The motor group took the car back as they said it would get a new gearbox. A week later they said the car is ready an
Thank you.
Under the consumer rights act, if a defect materialises within the first 30 days then you have the right to reject the vehicle out of hand. In order to do this you have to assert the right. This means that you must notify them – preferably in writing, (email will do) that you are asserting your right under the consumer rights act and that as the defect has occur within 30 days that you are now formally rejecting the vehicle.
Do this now. Don't hang around. You are at the lim