Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 145 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have received a PCN from Euro Car Parks for MFG - Esso Cobham - Gravesend. I was completely unaware that there was any such limit for parking and always considered this to be a service station.

I stopped there to use the toilet, have a coffee and made a couple of work calls.

I have read the previous topics on this location which suggest I can ignore this and ECP will not take legal action.

The one possible complication is that the vehicle is leased by my employer so I do not want to involve them with the associated reminders and threatening letters.

The PCN was first issued to the leasing company Arval who have notified ECP of the hiring company.

I have attached a copy of the PCN Notice to Hirer with details removed as per instructions.

What options do I have or should I just pay the PCN promptly at the reduced rate of £60?

 

PCN Notice to Hirer.pdf

Link to post
Share on other sites

Well done on reading the other threads.

If ECP haven't got the guts to do court then there is no reason to pay them.

From other threads there is a 35-minute free stay after which you need to pay, with the signs hidden where no-one will read them.  Which probably explains why ECP threaten this & threaten that, but in the end daren't do court.

As for your employer - well you can out yourself as the driver to ECP so the hamster bedding will arrive at yours.  Get your employer to do that using the e-mail address under Appeals and Transfer Of Liability.

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

  • dx100uk changed the title to ECP ANPR Lease Car PCN - Esso Cobham services A2

who gave you the NTH?

who was it sent to?

thread title updated

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • dx100uk changed the title to ECP ANPR Lease CAr PCN - MFG Esso Cobham serv station A2 Trunk Road, Cobham DA12 3BH

The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay.

The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you.

Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though.

Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.

 

Link to post
Share on other sites

The NTH was sent to the company I am employed by who lease the vehicle from Arval.

Arval also sent my employer the original PCN for reference and passed on contact details to Euro Car Parks.

Euro Car Parks have only sent the NTH to my employer, not the original PCN.

What should I do next, ask my employer to submit a transfer of liability to my personal details?

I'm not comfortable ignoring the notices when they are addressed to my employer.

 

Link to post
Share on other sites

1 hour ago, PCNWarrior said:

What should I do next, ask my employer to submit a transfer of liability to my personal details?

Yes.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4. 

According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP.

When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose.

Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court.

Here are the relevant Hire sections from the Act below.

Link to post
Share on other sites

S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given—

(a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;

(b)a copy of the hire agreement; and

(c)a copy of a statement of liability signed by the hirer under that hire agreement.

As  Arval has complied with the above they cannot be pursued by EC-----

-------------------------------------------------------------------------------------------------------------------------------------------------------------------

S14 [1]  

the creditor may recover those charges (so far as they remain unpaid) from the hirer.

(2)The conditions are that—

(a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper;

(b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed; 

As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 

Link to post
Share on other sites

Thanks to everyone for the very useful guidance and advice, it's really appreciated.

My employer has sent the Change of Liability email this morning.

So going forwards I just ignore all communications UNLESS they issue a Letter of Claim in which case I will provide an update here and you can supply a letter template for reply.

Wishing everyone a great weekend.

Link to post
Share on other sites

It's probably a good idea to come back here when the next letter from them turns up. 

It remains to be seen if they will act on your employer's communication or will just continue with the cycle of their daft "threatening" letters.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

  • 2 weeks later...
On 25/04/2024 at 01:04, FTMDave said:

Well done on reading the other threads.

If ECP haven't got the guts to do court then there is no reason to pay them.

From other threads there is a 35-minute free stay after which you need to pay, with the signs hidden where no-one will read them.  Which probably explains why ECP threaten this & threaten that, but in the end daren't do court.

Just ignore them.

But come back here if you ever get a Letter of Claim - that must never be ignored.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

On 26/04/2024 at 00:53, lookinforinfo said:

S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given—

(a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;

(b)a copy of the hire agreement; and

(c)a copy of a statement of liability signed by the hirer under that hire agreement.

As  Arval has complied with the above they cannot be pursued by ECP-----

wheres page 2 and the copy of the hire agreement they must also send?

please take  the trouble to NAME your uploads too, just like i have now.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

well you could begin by laughing. the idiots at Europarks have had two attempts at sending you a compliant Notice to Hirer and have failed both times.🤣

For the second time they have quoted 28 days to respond but the protection of Freedoms Act 2012 Schedule 4 Section 14 [2][b]requires 21 days notice.

They keep asking who was driving which is irrelevant, only the hirer is liable which is why the notice is to the hirer which seems way over their heads. They should have sent you a copy of  the original PCN , your hire agreement and confirmation that you are responsible for motoring offences at the same time, which I assume they didn't do once again.

You have more chance of being made a Dame of the British Empire than losing against these numbskulls. Just relax and ignore anything else they send you. I doubt they will send a letter of Claim but if they do let us know straight away so we can have a laugh and send them a snotty letter.

  • Like 1
Link to post
Share on other sites

  • 1 month later...

nothing, its not a letter of claim, which you of course have been reading up about in the last month during your SELF HELP using this site......and not just vanishing doing nothing....

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

You will receive more threatening letters from them and their unregulated debt collectors and sixth rate solicitors. and unlawfully increasing the charges . Do not worry. Their NTH is non compliant and I assume they did not send copies of your hire agreement etc with it. 

As I explained in post 8 under S14 when they don't comply with that section, the hirer is not liable. But still keep a look out for an LOC as they are too stupid not to know they haven't a leg to stand on.

Link to post
Share on other sites

  • 1 month later...

DRP are an uninterested third party who can't do anything as it's not their debt.

Use the letter to play paper aeroplanes with, or as hamster bedding, or for a similar activity of your choice.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

I am unsure that you have confirmed that all you received was the Notice to Hirer non compliant though it was. You should have received a copy of the original PCN sent to Arval, as well as a copy of the Hire agreement with Arval as well as a copy of your Company's agreement to be responsible for any motoring offences. Can you tell s what you received please?

Link to post
Share on other sites

On 09/05/2024 at 00:07, dx100uk said:

wheres page 2 and the copy of the hire agreement they must also send?

please take  the trouble to NAME your uploads too, just like i have now.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...