Direct Car Sales & Finance NE Ltd (DCSF)/HP with First Response - Reject Vehicle under Consumer Rights Act **WON**
Hi there
I'm looking for some advice / further support to get this over the line, please.
Basic facts:
bought a low mileage used car (38k miles, 2013 plate) via hire-purchase finance in Sept 2020 (8 months ago), car had a brief loss of power on the pre-purchase test drive, mentioned it to the dealer's rep in the car, but didn't happen again and they said if there was any fault it would be covered by warranty
yellow EMS light came on 3 days after buying and taking possessi
Hi dx100uk
Thanks for asking!
As per original post, the main dealer had identified serious issues in the vehicle. Scotia, on behalf of the finance company, then sent an engineer to undertake an independent assessment. As mentioned, I had read some very questionable uncomplimentary feedback online about this company.
However, couldn't be more wrong. The Scotia chap had already seen the dealer video, and validated the issues with his own eyes. I demonstrated
