2 years ago relative moved out of a rental. There was a bit of a dispute with the end of tenancy inventory check out/ deposit refund. The LL had some financial issues and was trying to charge for a complete overhaul rather than normal fair w&t. The dispute never got sorted - but it never went to arbitration - and then the LL sold the property 1y ago and has since disappeared totally - no-one can find them. Meanwhile the estate agent is sitting on the deposit. The agent says they need th